Terms & Conditions
1. Introduction
Welcome to Rhu Mew operated by RA Digital Ltd. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our site, you agree to comply with and be bound by the following terms. Please read these carefully.
2. Eligibility
To use our website and purchase products, you must be at least 18 years old or have the permission and supervision of a parent or guardian. By placing an order, you represent that you meet this eligibility requirement.
3. Products and Pricing
We make every effort to ensure that the information about our products, including descriptions and pricing, is accurate. However, we do not guarantee that all information is free of errors. In the event of an error in pricing, we reserve the right to cancel or refuse any orders placed for the item in question.
All prices are listed in pounds sterling (£) unless otherwise noted. Prices are subject to change without notice, and we reserve the right to modify prices at any time.
4. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We accept various payment methods including credit/debit cards and other online payment options. All orders are subject to acceptance and availability.
Once an order is placed, you will receive a confirmation email. This email does not constitute acceptance of the order; it merely confirms that we have received your request.
5. Shipping and Delivery
We aim to ship your products as quickly as possible. Shipping times may vary depending on the delivery method and destination. We are not responsible for delays caused by shipping carriers or any other unforeseen circumstances.
Shipping costs are calculated based on your location and the weight of your order. Any applicable shipping fees will be displayed at checkout.
6. Returns and Refunds
We accept returns on eligible products within 14 days of purchase, provided that the product is in its original, unused condition with all packaging intact. To initiate a return, please contact our customer service team at meow@rhumew.com.
Refunds will be issued to your original payment method after the return is received and processed. Please allow up to 14 business days for refunds to appear on your account.
7. User Accounts
To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
We reserve the right to terminate accounts or refuse service to anyone for any reason at our sole discretion.
8. Intellectual Property
All content, including but not limited to text, graphics, logos, images, and software, on Rhu Mew is the property of our company or its licensors. You may not reproduce, distribute, or use any of this content for commercial purposes without our prior written consent.
9. Limitation of Liability
Rhu Mew is not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, the website or products purchased from the site. This includes, but is not limited to, loss of profits, data, or business.
Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Rhu Mew, its officers, employees, affiliates, and agents from any claim, demand, or damage, including reasonable attorney’s fees, arising out of your breach of these terms or your use of our website.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our site or the purchase of products will be resolved exclusively in the courts of the United Kingdom.
12. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at meow@rhumew.com.
